COMBI PARTS and Technical Service
Combi customer support goes beyond the initial sale. You can depend on Combi for packaging equipment parts and technical service.
You’ll find the support you need from our team, which includes regional sales managers, customer service representatives and electrical and mechanical engineers. We’ll help you make a seamless transition from sale to design to maintenance.
Our customer service and support staff are always happy to answer your questions. We want to ensure your satisfaction with Combi packaging equipment and parts and service.
Combi is your premier partner for packaging solutions. See our full list of packaging equipment services and related information below.
Combi Packaging Equipment Parts
We make it easy to order Combi parts. Every Combi machine comes with a complete list of spare and replacement parts.
For Combi parts, you can easily order through our online store. We also offer replacement parts for 3M-Matic™ case sealers through CSPD.
We also offer an extended warranty program with a new machine purchase or for existing machines currently within the original warranty period.
Combi Part Sales
Hours: 7:30 am to 4:30 pm EST Monday - Friday
Toll-Free: (866) 426-9470 or (800) 521-9072
Fax: (330) 456-4403
Email: parts@combi.com
Contact the Parts Department Online
Find Parts online
Combi Technical Service
All Combi machinery is backed by our electrical and mechanical engineers. Combi technical service gives you access to this expertise.
Combi service and our engineers provide remote access maintenance, maintenance agreements, install and start-up procedure assistance and other programs like service technical training and more.
Combi Technical Service
Hours: 7:30 am to 11:00 pm EST Monday - Sunday
Phone: (866) 472-5236
Fax: (330) 456-4403
Email: service@combi.com
Contact the Service Department Online
Our Packaging Equipment Services
Install and Start Up Procedures
For optimum performance and safety, all operators of Combi equipment should be fully trained to safely operate machines at maximum efficiency, perform quick changeover sequences and perform troubleshooting techniques.
Maintenance Agreements
We know you live with daily challenges like production schedules, delivery timelines, and budget constraints. Combi can provide peace of mind by helping to minimize expensive downtime by offering their Periodic Maintenance Program.
Packaging Equipment Rebuild Program
If you are on a budget but would like to see increased productivity, extended machine life or upgrades, our rebuild program will provide you with reliable improvements.
Remote Access Maintenance
No one knows the high cost of a down machine more than you. With our improved ability to respond to critical situations without actually being on site, costly field service calls and the travel expenses associated with them are minimized.
Service Technical Training
Protect your investment with professional training by Combi-qualified, factory-trained technicians. Our free, day and one-half technical class offers both classroom and hands-on maintenance and operator training.
Extended Warranty
Combi's extended warranty program is available with new machine purchase or for existing machines currently within the original warranty period.
Replacement parts for 3M™ Packaging Equipment
Engineered for rugged duty with steel construction and epoxy powder painted surfaces, 3M-Matic™ Case Sealers still have parts that wear and need to be replaced.
Frequently Asked Questions
Combi is a worldwide provider of end-of-line packaging solutions, which we engineer and manufacture. Our packaging machines including case erectors, tray formers, case sealers, case packers, hand packing and robotic packaging systems.